Your physician will determine when you are well enough to leave the hospital; he will notify this in “Patient’s Medical Record” and write the discharge order.
We have dedicated staffs who will coordinate all necessary points for a smooth discharge of a patient. They will meet you and provide you a copy of Provisional Bill and help you in arranging transport if required, follow-up appointments and take home medications.
We are committed to ensure discharge arrangements are completed within two hours after the doctor has visited you and given clearance for you to be discharged. You are advised to plan your departure accordingly.
Your nurse will inform you when the discharge process is complete and your bill has been prepared. Customer Care Executives will inform the patient/patient’s attendant when the final bill is ready and provide the Billing Clearance Slip. With the Billing Clearance Slip, the patient attendant will go to the IP Billing Counter to settle the bill.
- Receive your Patient ID and Admission Kit
Billing Department will provide two copies of final bill and settlement money receipt, of which one copy has to be submitted to the nurse in charge who will then give you Discharge Summary and Investigation Reports.
The Floor Doctor/Nurse will explain the Discharge Summary, along with other instructions.
While waiting, we hope you will take a few moments to complete our Patient Satisfaction Survey, which will be given to you by a staff member.
Please have your personal belongings ready before leaving hospital and advise the person taking you home to bring the car in front of the hospital.
In case, you require wheel chair/stretcher, ambulance service, please inform the Customer Care Executive/Nurse Incharge of your floor for the same. Please vacate the room at the earliest convenience for allowing other patients in need to avail the required facilities.
- Before discharge, you’ll have a consultation with your doctor to discuss your recovery, any medications, and follow-up appointments.
Checklist To Follow When Leaving
Going Home is a happy time for you, but still care to remember the following issues before leaving the hospital:
Have you kept the copy of the hospital bill and all other papers given to you by your caregivers? This will help in filling your insurance claim or other purpose.
Have you checked the wardrobe, bedside furniture and bathroom for your personal items?
Have you received prescription from your doctor and did you understand the instructions?
Have you booked a follow-up appointment with your physician/surgeon?
Have you returned the Attendant Pass in the In-patient Cash Counter?
Have you returned your Feedback Form with suggestions to the customer care executive?
Has your Floor Doctor informed you about your discharge medication? If not, please meet him/her before you leave.
- Medications: Ensure you take all prescribed medications as directed. If you experience any side effects, consult your doctor immediately.
Check-Out Time
Check-out time is 12.00 noon (grace time at admission is 2 hours and at discharge is 1 hour).
If the patient discharges between 1:00 pm to 6:00 pm, half-day bed charge will be applicable.
If the patient discharges after 6:00 pm, full-day bed charge will be applicable
- Final Billing: The final bill will be provided to you after your discharge. It includes charges for the duration of your stay, treatment, and medications.
- Payment Methods: Payments can be made via cash, debit/credit card, online transfer, or any other method specified in your discharge documentation.
Aftercare Services
- Home Care Visits: Our team can visit your home to ensure you're recovering well and help with any medical needs.
- Telemedicine Consultations: For follow-up care, we offer remote consultations to help you stay on track with your recovery plan.
